FAQ
About the fabric
How do you get a fabric from Bamboo?
The process for creating a bamboo fabric is actually a lot simpler than you might think. First the bamboo is chopped up into chips and pulped with natural compounds, carbon disulphide and sodium hydroxide.
Many people have been concerned about the use of chemicals when making a bamboo fiber, but as the process has developed it’s gotten much cleaner and now all the compounds used are re-used and recycled.
Continuing with the process, after its crushed and pulped it gets milled into a super soft, fluffy material. Like cotton, it then gets spun into a usable yarn.
Is Bamboo fabric safe for my baby?
Yes, the fabric is made free of chemicals. Bamboo is the only plant that does not need chemical pesticides because it has its own anti-bacterial agent in its stem. It also wicks sweat, is breathable, blocks UV rays, temperature regulating and is great for the environment. Hence, making it a perfect choice for babies and kids.
What’s great about bamboo fabric?
In addition to the above properties, it is super soft, especially for babies with sensitive skin.
The process of making bamboo fabric makes it a luxuriously soft textile. People often want to know what it feels like before buying something made of bamboo.
Place bamboo directly in-between cotton and silk in terms of the feel. Bamboo is very smooth without being slippery and incredibly soft to touch. The fabric is incredibly dreamy and a must have for anyone looking to take their sleep game to the next level.
What is the drawback of using bamboo fabric?
One con of bamboo fabric in general is they do have a tendency to wrinkle easier than cotton and they are more delicate as well. It’s because they are more delicate that manufacturers don’t treat them with formaldehyde to have them wrinkle less.
Cotton that is marketed as, “wrinkle free” is almost certainly treated with an embalming chemical. This is bad news for people with sensitive skin since it a possible health hazard that can induce watery eyes, burning sensations in the nose, eyes, and throat. Hence Bamboo fabric is a good choice from that perspective.
What are the benefits of bamboo on the environment and why it’s the future of textiles?
Cleans the air. Bamboo can provide clean air to breathe and consumes carbon dioxide, because a bamboo forest is so dense it can return 30 % oxygen to the atmosphere.
- It requires less energy and water to grow. It is easy to sustain bamboo plant that will be used for the bamboo fiber production and requires little maintenance. It also requires little water to survive in drought conditions and even in flooding as well.
- Can grow without pesticides. Bamboo is the only plant that does not need chemical pesticides because it has its own anti-bacterial agent in its stem.
- Sustainable to harvest. It is one of the fastest growing plants on earth that offers complete regeneration even without a need of replanting.
- 100 % biodegradable. Bamboo clothing is safer to disposal either it is incineration or landfill.
Care & Wash for Our Products
Most of our apparel is made from our signature Viscose from Bamboo, and we suggest washing them on cold/gentle cycle inside out. Lay flat to dry for optimal longevity or dry low and cool iron if needed. Follow all care tag instructions.
Viscose is known to be very soft and the softer the fabric, the more pilling is common — however, laying flat to dry really keeps the fabric new. Most moms prefer to line dry for optimal texture, lasting color, and to last through the life span of the item.
Due to the delicate nature of our lush fabrics, please do NOT wash with other items with zippers, buttons, or hardware. Snagging may occur. Wash separate with other babies items.
Product Colours
Please bear in mind that the product photo may be slightly different from actual item in terms of colour due to the lighting during photo shooting or your monitor display settings.
Business Operations
Where do your items ship from?
All the global orders are shipped from our warehouse in Singapore.
Can an order be changed?
We are unable to change an order once it's been placed.
Can an order be cancelled?
Due to the volume of orders we process, we cannot cancel an order once it's been placed
Do you accept returns?
The Plush Club will gladly accept returns of product(s) purchased from www.theplushclub.com
- To request for a return, please email us at contactus@theplushclub.com
- Products must be in their original and respective packaging. Refunds are processed in 10-15 business days after receiving the return.
- A return shipping label and instructions will be provided when your return is approved via email.
- Once the item(s) for return is received and reviewed, you will be emailed. We will issue you a refund for the amount to the original payment form(s).
Do you accept exchanges?
We currently do not accept exchanges, due to tracking issues. If you need a different size, colour, etc, please return your original order for a refund and place a new order.
About Coupon Codes
All coupon codes must be rendered at checkout. One coupon code per transaction. You cannot stack multiple coupons or combine them in a single transaction. Coupon codes are only valid at checkout and we will not price adjust coupons if they were not used. You are welcome to use it on your next order.
Stock Availability
Our tiny team works hard to update online stock availability whenever possible. There may be times when your ordered item is out of stock. Should that happen, you will be notified and be entitled to a full refund or you may exchange the item in question for another item of similar value.
Do you ship overseas?
Yes, we do ship overseas. Please be aware that all international orders, regardless of shipping method, may subject to additional duties, taxes, and customs clearance fees. Duties, taxes, and fees are not included in the prices listed on our website.